F+H JEWELLERY is based in the beautiful beachside town of Byron Bay in Australia, which is not a major metro city, so our delivery service is slower than normal city to city deliveries. We ask for your patience and understanding as your delivery may take longer than you anticipated.
Please note that the below information is an approximate guide, delays such as weekends, public holidays, taxes and customs processing is out of our control and may result in longer shipping periods. Please allow up to 48 hours for orders to be dispatched.
FREE EXPRESS SHIPPING WITHIN AUSTRALIA:
Free express post shipping on all orders over $150 within Australia via Australia Post delivered within approximately 1 - 5 business days with on-line tracking.
NOTE: For express shipping your address must fall within the Australia Post express post zone. Click here for more details.
WORLDWIDE EXPRESS COURIER
Express international courier via DHL Express, delivered within approximately 3 - 6 business days for major cities, with signature on delivery and on-line tracking.
NOTE: Any additional local taxes that your country or state applies are not included and are the customers responsibility. If you do not pay your country taxes your items will be returned to us, and you will need to pay additional shipping charges if you would like your item resent. Please also ensure to provide an address suitable for a courier, as a signature will be required upon delivery.
RUSSIA: Unfortunately due to customs regulations, we are now no longer able to ship to Russia.
These delivery times do not apply to any orders that include pre-order items.
All orders will be shipped in one delivery, this includes orders containing pre-order items. To avoid delays on receiving jewellery that is in currently in stock please purchase your pre-order items as a separate order.
Please allow up to 6 weeks for delivery with pre-order items. For more information email firstname.lastname@example.org